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Frequently Asked Question

Welcome to The Captain CBD FAQ section! We understand that navigating the world of CBD can be a bit overwhelming, especially if you're new to it. That's why we've compiled this comprehensive FAQ to answer your most common questions and help you make informed decisions about our products.

Whether you're curious about what CBD is, how it works, or how to choose the right product for your needs, you'll find all the information you need right here. If you have a question that’s not covered below, feel free to reach out to our friendly customer support team at

[email protected] or call us at 786-547-1058

What is CBD

CBD, or cannabidiol, is one of over a hundred compounds found in cannabis plants. Unlike THC, which is psychoactive and responsible for the “high” associated with cannabis, CBD is non-psychoactive. Both CBD and THC interact with the endocannabinoid system (ECS), a regulatory network that plays a role in various bodily functions. While THC binds directly to ECS receptors, producing more noticeable effects, CBD interacts more subtly, potentially supporting the ECS in maintaining balance and overall well-being.

Will CBD Get Me High?

No, CBD itself does not produce a "high." However, the type of CBD product you choose can affect its composition. Full-spectrum CBD contains trace amounts of THC (usually less than 0.3%), which is not enough to cause intoxication but may contribute to the overall experience. Broad-spectrum CBD removes THC while preserving other hemp-derived compounds, and CBD isolate contains only pure CBD. Our full-spectrum products are crafted to offer a natural balance of compounds without producing psychoactive effects, making them a safe choice for those looking for a non-intoxicating option.

Which Product Should I Choose?

Selecting a CBD product depends on your wellness goals:

  • Targeted Application: Topical products like our Arti-Rub™ or Muscle Relief Stick are designed for localized application and can be a great addition to your wellness routine for areas in need of attention.

  • Nighttime Support: For those seeking a calming pre-bedtime ritual, our Nighttime Tincture combines full-spectrum CBD with soothing terpenes. Taken before bed, it’s a great way to promote a relaxed state as part of your nightly routine.

  • Relaxation & Enjoyment: Our CBD + THC Gummies offer a mild, enjoyable way to unwind, with a small amount of THC that may complement the natural properties of CBD.

Choosing the Right Product: Whether you're looking for targeted support, overall wellness benefits, or something to help you relax at the end of the day, selecting the right form of CBD depends on your personal preferences and wellness goals.

How Often Should I Use These Products?

CBD dosage and frequency depend on factors such as body weight, tolerance, and personal preferences. Beginners should start with a lower dose and gradually adjust to find what works best. Topicals can be applied as needed throughout the day, while tinctures are typically taken 30 minutes to an hour before bed. Products aimed at promoting relaxation can be used during times of need or as part of a regular wellness routine. Always follow the guidelines provided with each product, and consistency may help you find the best approach for your individual needs.

Are your products tested for quality and safety?

Yes, all our products undergo third-party testing to verify quality and safety. You can view the lab results for each product on our website.

What is CBD??

CBD, or cannabidiol, is a natural compound found in the cannabis plant. Unlike THC, another compound from the same plant, CBD does not produce a high. Many people explore CBD for relaxation and overall well-being.

Is CBD legal??

Yes, CBD derived from hemp (containing less than 0.3% THC) is legal in most states in the U.S. However, we recommend checking your local laws and regulations regarding CBD products.

Will CBD get me high?

No, CBD is non-psychoactive, which means it does not produce a high. Our products contain only trace amounts of THC (less than 0.3%), which is not enough to cause any psychoactive effects.

How should I store my hemp products?

For optimal freshness, store your products in a cool, dry place away from direct sunlight.

Can I track my order?

Yes, once your order is shipped, you will receive a tracking number via email to monitor your package's journey.

How do I choose the right CBD product for me?

The right CBD product for you depends on your specific needs and preferences. For targeted pain relief, topical products like our CBD salve may be ideal. For overall wellness and ease of use, consider our CBD oil, capsules, or gummies.

How should I start using CBD if I’ve never tried it before??

If you’re new to CBD, start with a low dose and gradually increase it. Begin with a product that is easy to dose, such as CBD oil or capsules. Monitor how your body responds and adjust the dosage as needed.

How do I take CBD oil?

To take CBD oil, place a few drops under your tongue using the dropper, hold it there for about 60 seconds, and then swallow. This method allows for quicker absorption into the bloodstream.

What is the recommended dosage for CBD?

The optimal dosage varies from person to person. We recommend starting with a low dose (e.g., 10-20 mg per day) and gradually increasing it until you achieve the desired effects. It’s always a good idea to consult with a healthcare professional before starting any new supplement.

What can I expect when I first start using CBD?

When you first start using CBD, you might not notice immediate effects. It can take a few days or even weeks to build up in your system and start working effectively. Some people report feeling more relaxed, less anxious, or experiencing reduced pain within an hour, while others may need to use it consistently for a while before noticing significant changes.

How do I know if CBD is working for me?

Pay attention to your body and how you feel after taking CBD. You might notice improvements in pain, anxiety, sleep quality, or overall well-being. Keeping a journal to track your symptoms and dosage can be helpful in determining its effectiveness.

How long does it take for CBD to work?

The onset time for CBD effects can vary depending on the method of consumption. Sublingual drops (CBD oil) typically take 15-30 minutes to take effect, while edibles like gummies may take 30-60 minutes. Topical products can provide relief within minutes when applied directly to the affected area.

Can I use CBD products with other medications?

While CBD is generally considered safe, it can interact with certain medications. If you are taking any prescription medications, we recommend consulting with your healthcare provider before using CBD products.

Is it safe to use CBD daily?

Yes, many people use CBD daily as part of their wellness routine. It is important to find the right dosage for your needs and to monitor how your body responds.

How long will it take to receive my order?

Orders are typically processed within 1-2 business days and shipped via standard shipping, which usually takes 3-5 business days. You will receive a tracking number once your order has shipped.

Do you offer international shipping?

Currently, we only ship within the United States. We hope to offer international shipping in the future.

What is your return policy?

We want you to be completely satisfied with your purchase. If you are not happy with your product, you may return it within 30 days of purchase for a full refund. Please refer to our return policy on the website for more details.

How can I contact customer support?

If you have any questions or need assistance, please contact our customer support team via email at [email protected] or call us at 786-547-1058. We’re here to help!

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